Ask For Help Using Remote Assistance

A picture is worth a thousand words. It’s also much easier for someone trying to help you solve a computer problem if they have access to your computer. They can see the problem and figure it out much faster if they can access your computer rather than taking shots in the dark by asking you all kinds of questions.

This guide shows you how to ask for remote assistance which enables someone to view or control your computer remotely.

Warning: Only give people you trust access to your computer with Remote Assistance.

How-to Ask For Remote Assistance Help with a File

1. Click Help and Support in the Start menu.

2. Click the link to use Windows Remote Assistance to get help.

3. Click Invite someone you trust to help you in the Windows Remote Assistance window.

4. Click Save this invitation as a file.

5. Type a password that will be needed to open the invitation and then click Finish. The invitation will be saved on your desktop.

Note: Leave the Waiting for incoming connection open. If you close it the invitation to connect to your computer will not work anymore.Send the invitation file to someone who can help you via e-mail, burn it on a disk, or a USB drive.

How-to Ask For Remote Assistance Help by E-mail

1. Click Help and Support in the Start menu.

2. Click Invite someone you trust to help you in the Windows Remote Assistance window.

3. Click the link to use Windows Remote Assistance to get help.

4. Click Use E-mail to send an invitation.

5. Type a password that will be needed to open the invitation and then click Next.

6. Your default e-mail program will open with the invitation file attached. Send the e-mail to the person you want to help you.

Note: Leave the Waiting for incoming connection open. If you close it the invitation to connect to your computer will not work anymore

Tags:Computer, computer problem, Connect, Desktop, e mail, guide, how to, mail, mail program, password, program, Remote, Support, Type, usb, Windows, windows remote assistance

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Written by Jason on July 4th, 2008 with no comments.
Read more articles on 1354 and 1426 and 1429 and 1673 and 169 and 2065 and 2157 and 401 and 544 and Contributors and Desktop and Guide and Mail and Password and Remote and Support and Type and USB and Windows Vista and computer and connect and e mail and how to and mail program and program and windows.

How do I know if a wireless network is secure?

There is no way to guarantee complete security on a wireless network. However, there are precautions you can take to help minimize security risks when you use a wireless network.

• Whenever possible, only connect to wireless networks that require a network security key or have some other form of security, such as a certificate. The information sent over these networks is encrypted, which can help protect your computer from unauthorized access. When you view available wireless networks in Connect to a Network, you’ll see text indicating if a wireless network has security enabled or not.

• Before you connect to a network provided by a wireless Internet service provider (ISP), such as a public network in a coffee shop or airport, read the privacy statement carefully and make sure that you understand which files, if any, are saved to your computer and what type of information the network provider collects from your computer.

• If you connect to a network that is not secure, be aware that someone with the right tools can see everything that you do, including the websites you visit, the documents you work on, and the user names and passwords you use. Make sure that you don’t work on any company-sensitive information or visit password-protected areas of your business network while you are connected to that network.

Tags:access, airport, business, certificate, Computer, Connect, encrypt, encrypted, how to, Internet, ISP, Network, network provider, network security, privacy, Security, security key, Web, Wireless, wireless internet, wireless internet service, wireless networks

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Written by Jason on June 18th, 2008 with no comments.
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Windows Vista SP1 Release Candidate is out there!

From the Vista Team blog:
Today we’re making available the release candidate (RC) of Windows Vista SP1 via Microsoft Connect, and tomorrow subscribers to TechNet and MDSN will have access to those RC bits too. In addition, the RC will be available to the public next week via Microsoft’s Download Center.

Check out the Vista Team blog here!

 

Go get it!

/Jakob

Written by Jakob H. Heidelberg on December 5th, 2007 with comments disabled.
Read more articles on Beta and MSDN and Windows Vista and connect and download and service pack and technet.

Remote Server Administration Tools (RSAT) in beta

Microsoft Remote Server Administration Tools (RSAT) are now in Beta, available on https://connect.microsoft.com/ - I just got hold on them!

The download contains:
Remote Server Administration Tools Beta Fact Sheet.docx
Windows6.0-KB941314-x64.msu
Windows6.0-KB941314-x86.msu

Still waiting to install on my Vista SP1 Beta…

[UPDATE]
Install went just fine - but some admin tools are still not included (se readme for more info).

This is the exact download location:
http://connect.microsoft.com/windows/Downloads/DownloadDetails.aspx?DownloadID=9561

More info:
http://blogs.technet.com/windowsserver/archive/2007/11/28/remote-server-administration-tools-rsat-beta-is-now-available.aspx

Written by Jakob H. Heidelberg on November 28th, 2007 with comments disabled.
Read more articles on Beta and RSAT and Windows Vista and connect.

SoftGrid is now Microsoft Application Virtualization

I hope you have tried out SoftGrid (part of the cool MDOP package) - but, now we gotta start using a new name: "Microsoft Application Virtualization" - or actually "System Center Application Virtualization Management System "…

We all know the Microsoft way of doing this by now: buy the technology/product, start selling with the good old (well known) name, change the name - and some would add: then, as the very last part of the process, change the naming within the code, like "Softricity" folder names, service names etc. (as they often "forget" about this).

Nevertheless a Public Beta version is available for the NEW version 4.5 (most have 4.2 out there I guess). The Beta is available from Microsoft Connect - just sign up and as to participate in the "Application Virtualization 4.5 Public Beta".

You then ask: what’s the new stuff? First of all we of course have a lot of bugfixes, but you also have new and cool functionality worth a lot of nice words - but I’m afraid it’s gonna be another time, sorry.

However, check these links:
Microsoft Application Virtualization 4.5 Beta – What’s New
Microsoft SoftGrid Application Virtualization

 

Hope you will like it!

Written by Jakob H. Heidelberg on November 13th, 2007 with comments disabled.
Read more articles on Beta and Microsoft Application Virtualization and connect and desktop optimization pack and dop and mav and mdop and public beta and softgrid.